Veterinary Specialty Hospital - North County
Emergencies + Appointments
Veterinary Specialty Appointments and Emergency Care
Thank you for placing your trust in our medical team. To help you navigate care for your pet, we have outlined our procedures below for different types of appointments. All Ethos hospitals are following CDC and local guidance to ensure the safety of all involved. Please click the link below to learn what you should do on, or before arrival at our hospital.
PLEASE CLICK THE LINK OR SCROLL DOWN FOR THE SCENARIO THAT APPLIES TO YOU:
Is this a Life-threatening Emergency?
If your pet is suffering from any of the symptoms of a life-threatening emergency, please follow the instructions below
Phone: (760) 466-0600 ext. 7
BEFORE YOU ARRIVE:
Please call ahead and let us know what symptoms you are seeing.
Keep track of time and frequency of the activity. For example: “he started vomiting at 10am, he vomited 3 times … at 10:15 am there was blood in the vomit.”
If your pet ate something toxic, please bring the packaging, or remaining (uneaten) item.
If possible, please contact ASPCA Poison Control prior to coming in, their number is: (888) 426-4435
Please make sure you have your pet’s leash and collar, or make sure he/she is safely inside a carrier.
WHEN YOU ARRIVE:
Please call us when you arrive and head straight to the large front door with your pet.
A technician will evaluate your pet to determine whether your pet needs to be brought in for treatment immediately.
Your pet will be brought to the treatment area while you wait in an exam room.
A member of our team will ask you to fill out a Client Registration form and provide instructions for next steps.
Your Pet’s Life is Not in Imminent Danger, but he/she needs Medical Attention, and you don’t have an Appointment:
If your pet is in stable, non-critical condition, but needs to be seen by a doctor, please check in to our emergency room online from home.
After you provide a few relevant details, you’ll get an estimated visit time based on our current emergency room patient volume. This will allow you to wait at home until it’s your turn to be seen. We’ll text you when it’s time to come in and update you of any changes if your visit time is pushed back due to newly arrived patients in life-threatening condition.
Please make sure you have your pet’s leash and collar, or make sure he/she is safely inside a carrier when you arrive.
Phone: (760) 466-0600 ext. 7
BEFORE YOU ARRIVE:
If this is an emergency, please call ahead and let us know what symptoms you are seeing.
Please make sure you have your pet’s leash and collar, or make sure he/she is safely inside a carrier.
WHEN YOU ARRIVE:
When you arrive, please park, and head to the front door.
After dark, texting is unavailable.
Please ring the doorbell to the left of the front door.
A technician will evaluate your pet and determine whether or not your pet needs to be brought in for treatment immediately.
A member of our team will ask you to fill out a Client Registration form, and provide instructions for next steps.
You are Here for a Specialty Appointment, Follow up, Recheck or Technician Appointment
Please don’t forget your pet’s leash and collar, or make sure he/she is safely inside a carrier.
Phone: (760) 466-0600 ext. 7
WHEN YOU ARRIVE:
When you arrive, please park and proceed to the front desk.
A member of our team will ask you to complete your pet owner registration online.
A member of our team will let you know whether your exam room is available or if there will be an additional wait, and provide instructions for next steps.
